27 Mar 2022

City / Region: Waterford
Job title: Food and Beverage Server
Language skills: English – perfect
Sector: Hotel

If you like working with people and making them happy or love being surrounded by delicious foods and drinks, you might be ready for a server job. Food & Beverage servers process orders and serve food & beverage items to customers, ensure customers are satisfied with their dining experience, process customer payments, and immediately handle complaints and concerns as they occur.

Part of your job description as a food and beverage server includes ensuring the orders are correct and that the food comes out as quickly as possible.

· Greet customers, make suggestions, answer and present the menu

· Answer all questions about beverages and the food. By providing food and beverage product knowledge.

· Take orders and send them to kitchen staff through the POS system

· Ensure quality service in the dining room and serve meals. Use proper serving techniques.

· Check on guest satisfaction

· Handle complaints and concerns of customers

· Prepare the bills for beverages and meals ordered, take the cash and give change, and then balance daily transactions

· Take reservations and greet customers

· Use sales techniques to retain customers and attract more

· Apply health regulations relating to cleanliness

· Apply safety regulations

· Practice responsible service of alcohol

· Comply with equipment usage guidelines

· Comply with maintenance guidelines

· Ensure your work area is clean

· Organise your work and work area professionally

· Clean and clear the dining room tables

· Do all other tasks as required by the supervisor

Requirements – Knowledge, Skills, and Abilities

· Ability to tell customers about specials

· Ability to listen to the customer’s order and relay it to the cooks

· Great listening and speaking skills for creating a great dining experience for customers

· Excellent customer service skills

· Ability to remember food and drink specials in situations where big and complicated orders happen

· A good memory to help remember various kinds of orders

· Good stamina and ability to stand for long hours while serving customers

· Being a team player is essential

· Profession appearance and attitude

· Time management skills

Possible Future Career Paths:

  • Food and Beverage Service Supervisor
  • Beverage Services Manager
  • Assistant Manager
  • Manager
  • Owner/Operator

Job Types: Full-time, Part-time, Permanent

Salary: €10.50-€11.00 per hour

COVID-19 considerations:
All employees may wear masks while on duty if they wish. Full training will be provided on how to protect yourself while on duty.

Accomodation: No

Margaret Darrer